Privacy Policy.

Introduction

F1NDX™ ("F1NDX," "we," "us," or "our") is an online educational and training platform. We are committed to handling personal data lawfully, fairly, and transparently. This Privacy Policy explains how we collect, use, disclose, store, retain, and protect personal data when you visit our website, create an account, enroll in a course, contact us, or otherwise use the F1NDX™ platform and related services.

By accessing or using F1NDX™, you acknowledge that you have read and understood this Privacy Policy.

Data Controller

For the purposes of applicable data protection law, the data controller is:

Scope of This Policy

This Privacy Policy applies to personal data collected through the F1NDX™ website, platform, courses, communications, forms, and related services.

This Privacy Policy does not apply to third party websites, services, or platforms that may be linked to or integrated with F1NDX™ and that operate under their own terms, privacy notices, or policies.

Eligibility and Children's Privacy

F1NDX™ is a general audience online service and is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we obtain actual knowledge that we have collected personal information from a child under 13 without legally sufficient parental consent where required by law, we will take reasonable steps to disable the relevant account and delete the information within a reasonable period of time, unless retention is required by law.

If you believe that a child under 13 has provided personal information to F1NDX™, you may contact us at contact.f1ndx@pm.me or through the Contact Us page.

Categories of Personal Data We Collect

Depending on how you use F1NDX™, we may collect the following categories of personal data.

5.1 Information You Provide Directly

We may collect information that you voluntarily provide when you create an account, enroll in a course, contact us, request support, submit a form, subscribe to communications, or otherwise communicate with us. This may include your name, email address, username, and any information you choose to include in a message or submission.

5.2 Account and Learning Data

We may collect information related to your use of the platform, including course enrollment, lesson completion, quiz activity, progress records, certificates, badges, leaderboard participation, and similar learning or account related activity.

5.3 Technical and Usage Data

We may collect certain technical and usage information automatically when you interact with the website or platform. This may include your IP address, browser type, device type, operating system, language preference, referral source, pages viewed, session information, and similar information reasonably necessary for platform functionality, security, troubleshooting, and service improvement.

5.4 Cookies and Similar Technologies

We may use cookies and similar technologies to support authentication, account login, session continuity, language settings, security, website functionality, and limited platform performance analysis. Further information is provided in Section 10 of this Privacy Policy and in our Cookies Policy.

Sources of Personal Data

We may collect personal data directly from you, automatically through your interaction with the website and platform, and from service providers or vendors that support website hosting, payment processing, communications, account management, or course delivery.

How We Use Personal Data

We may use personal data to create, manage, and secure user accounts.

We may use personal data to provide access to courses, platform features, certificates, badges, progress tracking, and related services.

We may use personal data to process purchases, payments, refunds, and other transactions.

We may use personal data to respond to inquiries, support requests, and administrative communications.

We may use personal data to maintain website integrity, prevent abuse, detect fraud, monitor security, and protect the rights, property, or safety of F1NDX™, its users, and others.

We may use personal data to improve the performance, reliability, accessibility, and functionality of the platform and services.

We may use personal data to comply with legal obligations, resolve disputes, and enforce our terms, policies, and agreements.

Legal Bases for Processing

Where applicable law requires a lawful basis for processing, F1NDX™ may process personal data on one or more of the following bases.

We may process personal data where necessary for the performance of a contract, including providing access to accounts, courses, certificates, and related services.

We may process personal data where necessary for our legitimate interests, including website security, fraud prevention, service improvement, abuse prevention, and efficient platform operation, provided those interests are not overridden by applicable legal rights.

We may process personal data based on consent where consent is required by law.

We may process personal data where necessary to comply with legal or regulatory obligations.

Disclosure of Personal Data

We do not sell personal data.

We may disclose personal data to service providers, vendors, contractors, and platform providers that help us operate the website, process payments, provide technical support, manage communications, host content, or deliver courses and related platform functionality.

We may disclose personal data to legal, compliance, accounting, insurance, or professional advisers where reasonably necessary.

We may disclose personal data to law enforcement, regulators, courts, or other public authorities where required by law or where reasonably necessary to establish, exercise, or defend legal claims or protect rights, safety, or property.

We may disclose personal data in connection with a merger, acquisition, reorganization, sale of assets, financing transaction, or similar business event, subject to applicable confidentiality and legal obligations.

Cookies and Similar Technologies

F1NDX™ may use cookies and similar technologies necessary for authentication, login, session management, security, language preference, website operation, and related platform functionality.

Where non-essential cookies are used, consent will be requested where required by applicable law.

Users may also manage cookies through their browser settings. Disabling certain cookies may affect website functionality, account access, or course delivery.

F1NDX™ operates on hosted infrastructure, and some website and cookie related functionality may be managed through platform tools provided by third party infrastructure providers, including Odoo.

For full details, please review our Cookies Policy.

Payments

If you purchase a course or service through F1NDX™, your payment may be processed by a third-party payment processor. F1NDX™ does not necessarily store full payment card information on its own systems. Payment processing is subject to the privacy and security practices of the applicable payment provider.

Data Retention

We retain personal data only for as long as reasonably necessary to provide services, maintain account functionality, issue certificates or completion records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate interests.

When personal data is no longer reasonably necessary for these purposes, we will delete it, anonymize it, or retain it only where required by law.

International Data Transfers

F1NDX™ may use infrastructure, service providers, or technical tools located in countries outside your own. As a result, personal data may be transferred to and processed in jurisdictions that may not provide the same level of legal protection as your home jurisdiction.

Where applicable law requires, we will take reasonable steps to ensure that such transfers are subject to appropriate safeguards.

Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal data against unauthorized access, misuse, loss, alteration, or disclosure.

No method of transmission over the internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to your personal data, request correction of inaccurate personal data, request deletion of personal data, request restriction of processing, object to certain processing, withdraw consent where consent is the basis of processing, and request portability of personal data where applicable.

To exercise any applicable privacy right, you may contact us at contact.f1ndx@pm.me or through the Contact Us page. We may request information necessary to verify your identity before responding to your request.

Third Party Links and Content

The F1NDX™ website may contain links to third party websites, articles, tools, services, news sources, or other content not operated by F1NDX™. We are not responsible for the privacy, security, or data practices of any third-party service or website. Your use of any third-party service is governed by that third party's own terms and privacy policy.

Hosted Infrastructure and Platform Limitations

F1NDX™ uses hosted and third-party infrastructure to operate the website, platform, communications, and course delivery systems. Certain technical, account related, and operational data may therefore be processed through those providers as part of normal service delivery.

We make reasonable efforts to use reputable providers and to configure available privacy settings appropriately. However, we do not control every aspect of third party hosted platform architecture or functionality.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will revise the "Last Updated" date at the top of this page and provide additional notice where required by applicable law.

Your continued use of F1NDX™ after any update becomes effective constitutes acknowledgment of the revised Privacy Policy, to the extent permitted by law.

Contact Information

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, you may contact: